Effective Date: 22 September 2026
Last Updated: 22 September 2026

1. Introduction

This Cookie Policy explains how CollabWise Academy (“we,” “our,” or “us”) uses cookies and similar technologies when you visit https://collabwiseacademy.com/.

Cookies help us operate the website, protect user accounts, remember cart and registration information, understand how visitors use our pages, and improve access to our webinars and professional learning services.

This Policy should be read together with our Privacy Policy and Terms and Conditions.

2. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. They allow a website to recognize a device, remember certain choices, maintain a login session, and collect information about how the website is used.

Cookies do not normally give us direct access to files stored on your device. The information stored may include an identifier, preference, session status, selected service, or technical information about your visit.

We may also use related technologies such as pixels, tags, scripts, local storage, and server logs. References to “cookies” in this Policy include these similar technologies where applicable.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function properly. They may be used to:

• Keep the website secure;
• Maintain account login sessions;
• Remember services placed in a cart;
• Support checkout and payment processing;
• Prevent fraudulent or unauthorized activity;
• Remember cookie-consent choices; and
• Distribute website traffic reliably.

Strictly necessary cookies cannot generally be disabled through our consent tool because the website may not function correctly without them. You may block them through your browser, but account, registration, cart, or payment features may stop working.

Functional Cookies

Functional cookies remember choices that improve your experience, such as:

• Selected currency;
• Language or display preferences;
• Login preferences;
• Webinar interests;
• Previously entered non-sensitive information; and
• Accessibility or layout choices.

If these cookies are disabled, the website may still operate, but certain preferences may need to be selected again.

Analytics and Performance Cookies

These cookies help us understand how visitors use the website. They may collect information about:

• Pages visited;
• Time spent on a page;
• Links selected;
• Referring websites;
• Browser and device type;
• Approximate location;
• Error messages; and
• General navigation patterns.

We use this information to measure website performance, identify technical problems, improve content, and understand which webinar or training pages are most useful.

Where required, analytics cookies will be placed only after you provide consent.

Marketing Cookies

Marketing cookies may be used to measure promotional campaigns and display more relevant information about CollabWise Academy’s webinars or professional learning services.

These cookies may help us:

• Measure whether a campaign resulted in a visit or registration;
• Limit repeated promotional content;
• Understand engagement with advertisements;
• Build aggregated audience reports; and
• Present relevant webinar information on third-party platforms.

Marketing cookies are not essential and will be used only where permitted by applicable law and your consent choices.

Security and Fraud-Prevention Cookies

Security cookies help us detect suspicious login attempts, automated requests, payment irregularities, abuse, and other activity that may threaten the website or its users.

Information from these cookies may be combined with security logs and limited transaction information to investigate fraud or enforce our Terms and Conditions.

4. Cookies Used for Accounts, Cart, and Payments

The website may use cookies to remember when you sign in, keep your account session active, preserve selected webinar registrations, and maintain cart information while you move between pages.

Payment providers may use their own cookies to authenticate transactions, prevent fraud, and confirm payment status. These cookies are controlled by the relevant third-party provider and are governed by its privacy and cookie policies.

We do not use cookies to store your complete debit or credit card number, CVV, online banking password, or UPI PIN. Such information should never be submitted through a contact form, webinar chat, or email.

5. Webinar and Embedded Content Cookies

Our website may link to or embed content from webinar platforms, video services, scheduling tools, AI services, or other learning technology providers. When you interact with embedded content, the third-party provider may place cookies or collect technical information according to its own policies. This may occur even if you do not have an account with that provider.

We do not control third-party cookies. You should review the relevant provider’s privacy and cookie information before interacting with external content.

6. Session and Persistent Cookies

Session Cookies

Session cookies operate temporarily and are normally deleted when you close your browser. They may be used to maintain website navigation, account login, cart selections, or security checks during a visit.

Persistent Cookies

Persistent cookies remain on your device for a specified period or until manually deleted. They may remember your consent status, selected currency, preferences, or website usage between visits.

7. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly by CollabWise Academy. They generally support website functionality, account access, cart activity, security, and preferences.

Third-Party Cookies

Third-party cookies are placed by an independent provider whose services are used on the website. These may include payment, analytics, video, webinar, security, advertising, or embedded-content providers.

Third-party providers determine how their cookies operate and may process information outside Nigeria. Their use of information is governed by their own policies.

8. Cookie Consent

Where consent is required, you may be shown a cookie notice or preference tool when you first visit the website. You can use it to:

• Accept all optional cookies;
• Reject optional cookies;
• Select particular cookie categories; or
• Update an earlier choice.

Strictly necessary cookies may operate without consent where they are required to provide a service you requested, maintain security, or perform essential website functions.

Consent to optional cookies can be withdrawn at any time. Withdrawal does not affect cookie processing that lawfully occurred before your choice was changed.

9. Managing Cookies Through Your Browser

Most browsers allow you to view, delete, block, or restrict cookies. The settings are usually available under “Privacy,” “Security,” “Cookies,” or “Site Settings.”

You may be able to:

• Delete stored cookies;
• Block all cookies;
• Block third-party cookies;
• Receive a warning before a cookie is placed;
• Clear cookies when the browser closes; or
• Allow cookies for selected websites.

Blocking all cookies may affect important website functions. You may be unable to stay signed in, maintain cart selections, register for a webinar, complete checkout, or save preferences.

Browser settings apply separately to each device and browser you use.

10. How Cookie Information Is Used

Information collected through cookies may be used to:

• Operate and secure the website;
• Authenticate users;
• Maintain carts and webinar registrations;
• Detect fraud or unauthorized activity;
• Remember preferences;
• Understand website traffic;
• Identify errors or performance problems;
• Improve content and navigation;
• Measure promotional campaigns; and
• Comply with legal obligations.

Cookie information may be combined with account or transaction data where reasonably necessary to provide a requested service, investigate a security incident, or understand authenticated use of the website.

11. Data Protection and International Processing

Personal information collected through cookies is handled in accordance with the Nigeria Data Protection Act 2023 and our Privacy Policy. Some service providers may process cookie information outside Nigeria. Where international transfers occur, we take reasonable steps to use appropriate safeguards required by applicable law.

If EU, EEA, or UK data protection law applies, non-essential cookies will be handled according to applicable consent requirements, and relevant international-transfer protections will be used where required.

12. Your Rights

Depending on applicable law, you may have the right to:

• Request access to personal information collected through cookies;
• Request correction or deletion;
• Object to or restrict certain processing;
• Withdraw consent for optional cookies;
• Object to direct marketing; and
• Submit a complaint to the Nigeria Data Protection Commission or another competent authority.

These rights may be subject to legal exceptions. Essential security, transaction, or fraud-prevention information may need to be retained for a limited period even after optional cookie consent is withdrawn.

13. Changes to This Cookie Policy

We may update this Cookie Policy when cookies, website features, service providers, or legal requirements change.

The updated version will be published on the website with a revised “Last Updated” date. If a change materially affects optional tracking, we may request a new consent choice where required.

14. Contact Us

For questions about this Cookie Policy, cookie preferences, or information collected through cookies, contact:

CollabWise Academy
Email: support@collabwiseacademy.com
Address: NO 50, SANI ABACHA ROAD, KARU MARARABA, NASARAWA STATE, NIGERIA